Frequently asked questions

Shipped fertile eggs are delicate and can be affected by rough handling, temperature extremes, delayed transit, improper incubation settings, storage conditions, and many other factors. Even highly fertile eggs may experience reduced hatch rates after shipping.

No. EggBay does not guarantee fertility, hatch rates, development, or incubation success for hatching eggs listed by independent sellers.

No. Hatch rates cannot be guaranteed due to many factors outside seller control, including: shipping conditions incubation methods humidity temperature fluctuations incubator calibration handling during transit breeder stock fertility Purchasing shipped hatching eggs always involves some level of risk.

No. Because shipped hatching eggs are fragile and many factors affect hatchability, hatch rates are not refundable. However, sellers are responsible for proper packaging and accurate descriptions.

Buyers should contact the seller immediately and provide clear photos or video documentation of the damaged shipment within the timeframe stated in the seller’s policy.